Job Description

Job Description

Job Description

Overview of Position: The Server is responsible for providing fast, friendly service and being attentive to guests' needs. They routinely interact with both staff and guests, and they are also responsible for maintaining a clean and safe dining atmosphere.

Job Qualifications:

• Must be 18 years of age.
• Must have or obtain TIPS certification prior to starting work in the restaurant.
• Must be comfortable interacting with both staff and guests in a friendly and helpful manner.
• Must be able to handle a stressful, noisy and crowded work environment.
• Must be able to regularly lift up to 50 pounds and to remain standing for an entire work shift.
• Able to operate a credit card machine.
• Able to maintain numerous checks accurately, uniformly, and neatly.
• Able to serve both beverage and food in accordance with fine dining service standards.
• Able to navigate congested areas with an overhead held weighted tray.
• Able to wait on numerous tables simultaneously without confusion and work cooperatively with kitchen staff.

Job Duties: The list below best represents many of the tasks you will be asked to perform at some time during your employment at Windham Mountain.

• Primary duties include greeting customers, explaining specials and menu items, taking orders and delivering the orders to the kitchen. The Wait Staff delivers food to customers when it is ready, itemizes the bill, delivers it and accepts the payment.
• Develop a thorough understanding of the NYS Liquor Authority rules and regulations regarding the service of alcohol, as well as company policy and procedure.
• Serve guests in a courteous, efficient, and professional manner and in accordance with standards of service as outlined in training.
• Maintain a clean workstation including washing of sinks, glasses, utensils and equipment.
• Clean and reset tables if necessary. Reset the work area for consecutive functions.
• Assist in the execution of food service preparation, bar promotions and dining room functions.
• Setting up and breakdown of remote beverage centers throughout the premises.
• Participate in Inventory control tasks.
• Assist in the preparation of special functions.

It is important to note that while the server is involved in the promotion of a festive atmosphere and the service of alcohol, we expect our employees to maintain a professional appearance and refrain from indulging in any consumption during work hours.

Work Schedule and Conditions: We are in the business of providing a quality product and experience for our guests. Traditionally our busy periods are during weekends and holiday periods which you will be expected to work. You can also expect to be asked to work extra hours or days on occasion, especially during the holiday periods.

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